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“Revenue
from new business increased nearly 30%, Commercial Lines combined
ratio decreased into the 90s, close ratios dramatically improved
and retention stabilized during an aggressive re-underwriting
process. All of this since implementing the “The Performance
Program.” Coincidence, we don’t think so! In fact,
we believe our results will continue to improve as we learn
to master the marketing, sales, team-building and management
techniques taught by Scott Primiano and the Polestar Performance
group in this valuable program.”
– Timothy O’Malley, Senior Vice President - Marketing, Harleysville Insurance Group
“New business production increased by over 30% in our first year of using the program. Additionally, client retention improved substantially. Our producers are accountable, motivated, and consistently productive”.
– James T. O’Connor, Executive Vice President – Sales & Marketing, Fleet Insurance Services
The strategies presented in The Performance Program - sound sales principles built on the premise that exceptional service sells when delivered proactively, consistently, and with integrity, is clearly a winner. I could not be a bigger supporter of this program.
– Richard A. Coskren, President & CEO, Insurance Educational Association.
“I’ve taken a lot of “sales courses” . . . all had their benefits, but none were so intense or as focused on increasing personal and professional performance. Polestar brings tremendous perspective to the table; they really know the industry and truly care about you being successful. If you want to increase your sales results, buy this program”.
– Helen Kasper, Vice President – Marketing, Citizens Insurance Company
Every Performance Program is designed from scratch. After conducting
the strategic assessment, the Polestar Team will custom-develop
a training and coaching program that successfully integrates
and aligns with the agency marketing & communications
plan. Here is a glance at a typical six-session program that
has been integrated with the overall agency growth strategy.
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“Revenue
from new business increased nearly 30%, Commercial Lines combined
ratio decreased into the 90s, close ratios dramatically improved
and retention stabilized during an aggressive re-underwriting
process. All of this since implementing the “The Performance
Program.” Coincidence, we don’t think so! In fact,
we believe our results will continue to improve as we learn
to master the marketing, sales, team-building and management
techniques taught by Scott Primiano and the Polestar Performance
group in this valuable program.” 
