Steven Walker

Facilitator, Independent Performance Coach to The Institutes

Steven Walker is a Polestar Executive Consultant, while dedicating time to the development of the Polestar Coaching Team.  He is also founder and principal with Walker & Associates, a business and consulting services firm specializing in business services, sales training, personal coaching and consulting services.  He has a passion for demonstrating the value of relationship development and client-focused, value-added business practices.

With 40 years of insurance industry experience, Steven has built a track record of successful agency and sales management results. After starting his agency career in property & casualty and life & health, he joined an excess and surplus lines national wholesaler, followed by a concentration in specialty markets.  Most recently, he was responsible for client retention and organic sales growth with a large national broker.

Over twenty-five years, Steven developed and managed employee benefits programs and workers’ compensation products and services within the hospital and agricultural industries while working in an executive capacity for the following two non-profit trade associations in California and Arizona:

  • Southern California Hospital Association
  • Western Growers Association

Steven’s experience includes personal sales production, sales management, agency management, support services management including loss control and claims analysis, and senior corporate strategic direction.

A long time advocate of total account selling, Steven continues to encourage businesses to focus on relationship development and client partnering with an emphasis on "Value" to achieve successful sales results coupled with high client retention.  This culture is one that needs to be included in company vision statements and communicated and reinforced among all levels of employees.

Steven has extensive experience working for and with not-for-profit organizations. In addition, Steven has been actively involved in community and church, and is past-president of the Orange County-based Centennial Farm Foundation, past-president of the California Agricultural Personnel Management Association, and has served as a trustee with the Capistrano Valley Christian Schools board.

Steven currently lives in Georgetown, Texas with his wife, and has three grown sons.